Balancing digital safety and innovation: How user-centric product design can enable both. (Record no. 530076)

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100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Amano, Tomomichi and Tanaka, Tomomi
245 ## - TITLE STATEMENT
Title Balancing digital safety and innovation: How user-centric product design can enable both.
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc Harvard Business Review
300 ## - PHYSICAL DESCRIPTION
Extent 103(3), May-Jun, 2025: p.120-127
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Summary, etc
Three years after her husband died, Alice joined a dating app. The platform, driven by advanced algorithms, prides itself on being able to connect people who might never meet otherwise. Alice soon began chatting with Jim, who lived across the country. He empathized with Alice’s grief and loneliness because he’d recently lost his partner too. Six months after they connected on the app, Jim was laid off. He became deeply depressed. He fell into debt. Alice tried her best to console him. She even sent him money. But a few days after her check was cashed, Alice was devastated to discover that Jim had deactivated his account. After a police investigation, she learned that Jim wasn’t real: Scammers had crafted a persona to exploit her—and she wasn’t the only victim. The scammers targeted vulnerable users, exploiting the very ease and scale that made the service so appealing and innovative.- Reproduced

https://hbr.org/2025/05/balancing-digital-safety-and-innovation
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Main entry heading Harvard Business Review
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Item type Articles
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Permanent location Current location Date acquired Serial Enumeration / chronology Barcode Date last seen Koha item type
          Indian Institute of Public Administration Indian Institute of Public Administration 2025-05-27 103(3), May-Jun, 2025: p.120-127 AR135905 2025-05-27 Articles

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