“Chat-Up”: The role of competition in street-level bureaucrats' willingness to break technological rules and use generative pre-trained transformers (GPTs) (Record no. 530169)
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| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Frisch-Aviram, Neomi Lotta, Gabriela Spanghero and Carvalho, Luciana Jordão De |
| 245 ## - TITLE STATEMENT | |
| Title | “Chat-Up”: The role of competition in street-level bureaucrats' willingness to break technological rules and use generative pre-trained transformers (GPTs) |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | Public Administration Review |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 85(2), Mar, 2025: p.468-485 |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc | Organizations worldwide are concerned about workers using generative pretrained transformers (GPTs), which can generate human-like text in seconds at work. These organizations are setting rules on how and when to use GPTs. This article focuses on street-level bureaucrats' (SLBs) intentions to use GPTs even if their public organization does not allow its use (tech rule-breaking). Based on a mixed-methods exploratory design, using focus groups (N = 14) and a survey experiment (N = 279), we demonstrate that SLBs intend to break the rules and use GPTs when their competitors from the private sector have access to artificial intelligence (AI) tools. We discuss these findings in the context of hybrid forms of public management and the Promethean moment of GPTs.- Reproduced https://onlinelibrary.wiley.com/doi/10.1111/puar.13824 |
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| Main entry heading | Public Administration Review |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Item type | Articles |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Permanent location | Current location | Date acquired | Serial Enumeration / chronology | Barcode | Date last seen | Koha item type |
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| Indian Institute of Public Administration | Indian Institute of Public Administration | 2025-05-29 | 85(2), Mar, 2025: p.468-485 | AR135986 | 2025-05-29 | Articles |