From performance to morality: How politicians frame bureaucracy, its organizations, and public sector employees (Record no. 530819)

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100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Hendriks, Jessy Damhuis, Koen and Overman, Sjors
245 ## - TITLE STATEMENT
Title From performance to morality: How politicians frame bureaucracy, its organizations, and public sector employees
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc Public Administration Review
300 ## - PHYSICAL DESCRIPTION
Extent 85(3), May-Jun, 2025: p.846-861
520 ## - SUMMARY, ETC.
Summary, etc Politicians frequently voice criticisms vis-à-vis bureaucracy, its organizations, and its employees. Previous studies point at the negative impact of this “bureaucratic bashing” on public sector morale, recruitment, retention, and citizen perceptions. Yet, systematic evidence on bashing remains sparse, with even less known about its counterpart: bureaucratic praising. This article aims to fill this gap by conceptualizing both phenomena as forms of framing, by distinguishing macro-, meso-, and micro-levels, and by innovatively using organizational reputation theory to develop a multidimensional framework for the systematic analysis of bureaucratic framing. Empirically, we apply this framework to a novel dataset of 70,853 hand-coded tweets posted by 33 Dutch politicians, covering a wide range of ideological viewpoints. We find that politicians do not so much frame the civil service performatively, in terms of being lazy (or hard working), but rather bash or praise bureaucratic organizations for their (im)morality, whereby four moral subdimensions can be identified.- Reproduced


https://onlinelibrary.wiley.com/doi/10.1111/puar.13879
773 ## - HOST ITEM ENTRY
Main entry heading Public Administration Review
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Item type Articles
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Permanent location Current location Date acquired Serial Enumeration / chronology Barcode Date last seen Koha item type
          Indian Institute of Public Administration Indian Institute of Public Administration 2025-07-16 85(3), May-Jun, 2025: p.846-861 AR136594 2025-07-16 Articles

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