A three model approach to understand social media mediated transparency in public administrations (Record no. 530922)

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fixed length control field 01891nam a22001457a 4500
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fixed length control field 250721b ||||| |||| 00| 0 eng d
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Personal name Villodre, Julián
245 ## - TITLE STATEMENT
Title A three model approach to understand social media mediated transparency in public administrations
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc International Review of Administrative Sciences
300 ## - PHYSICAL DESCRIPTION
Extent 91(1), Mar, 2025: p.111-129
520 ## - SUMMARY, ETC.
Summary, etc The use of social media has promised to enhance administrative transparency. Whether having positive or negative impacts, some scholars agree that such impacts could come from the mediating effects of the perceived characteristics of social media. This is a similar idea to that proposed by the concept of computer-mediated transparency. However, social media has certain properties that might influence transparency in different ways. This article tries to understand social media-mediated transparency. The study uses the affordances theory to approach the perception of social media properties, conducting interviews with community managers from three Spanish city councils. The results show several ways of understanding social media-mediated transparency: the guarantor model (focuses on availability and accessibility of information, while ensuring neutrality), the conversational model (reinforces effective transparency through continuous conversations), and the proactive model (anticipates citizen informational needs). The article signals the differential nature of social media-mediated transparency and its limits, with implications for digital government–citizen interactions.- Reproduced

https://journals.sagepub.com/doi/full/10.1177/00208523241261896
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Affordances theory, Computer-mediated transparency, local governments, Social media, Mediated transparency, Spain.
9 (RLIN) 55451
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Main entry heading International Review of Administrative Sciences
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Item type Articles
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Permanent location Current location Date acquired Serial Enumeration / chronology Barcode Date last seen Koha item type
          Indian Institute of Public Administration Indian Institute of Public Administration 2025-07-21 91(1), Mar, 2025: p.111-129 AR136668 2025-07-21 Articles

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