e-Commerce & consumer rights: Navigating protection in India’s digital marketplace (Record no. 531303)
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| fixed length control field | 01403nam a22001337a 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
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| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Mahaur, Deepak |
| 245 ## - TITLE STATEMENT | |
| Title | e-Commerce & consumer rights: Navigating protection in India’s digital marketplace |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | Productivity |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 66(1), Apr-Jun, 2025: p.86-94 |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc | This study explores consumer protection in India’s e-commerce sector, focusing on the effectiveness of regulations like the Consumer Protection (E-Commerce) Rules, 2020. Despite the regulatory advancements, findings reveal significant gaps in enforcement and consumer awareness, leading to persistent issues such as fraud, delayed deliveries, and unsatisfactory grievance resolution. Consumer awareness remains low, and many face difficulties navigating redressal systems. This research evaluates the impact of existing laws on addressing these concerns, explores the role of consumer education in fostering trust, and investigates challenges in using grievance mechanisms. Based on these insights, the study proposes recommendations to enhance regulatory frameworks and address emerging issues like S-commerce.- Reproduced https://www.printspublications.com/journal/productivity--a-quarterly-journal-of-the-national-productivity-council?srsltid=AfmBOoqcxgAGRlgi-LbGwhqIvkmx-k330jNolpC-JZ8Ol2BVDZjVDg6L |
| 773 ## - HOST ITEM ENTRY | |
| Main entry heading | Productivity |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Item type | Articles |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Permanent location | Current location | Date acquired | Serial Enumeration / chronology | Barcode | Date last seen | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Indian Institute of Public Administration | Indian Institute of Public Administration | 2025-08-13 | 66(1), Apr-Jun, 2025: p.86-94 | AR136994 | 2025-08-13 | Articles |