Digital technologies and the changing nature of work in the e-hailing sector in Kenya (Record no. 531692)
[ view plain ]
| 000 -LEADER | |
|---|---|
| fixed length control field | 02551nam a22001457a 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 251008b ||||| |||| 00| 0 eng d |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Omolo, Jacob |
| 245 ## - TITLE STATEMENT | |
| Title | Digital technologies and the changing nature of work in the e-hailing sector in Kenya |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | The Indian Journal of Labour Economies |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 68(2), Apr-Jun, 2025: p.589-604 |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc | Kenya’s e-hailing sector was valued at $345 million in 2023 with an estimated employment level of 93,875 workers and 23 companies. This exploratory study aimed to document the status of legal recognition of the e-hailing workers, and the employment and labour relations in the sector. It relied on a survey of 387 e-hailing and non-e-hailing workers randomly sampled from Nairobi and Mombasa cities in Kenya. It found that the e-hailing sector is male dominated with women constituting only 13.2% of the sampled workers. The sector has a youthful workforce with a mean age of 34 years for e-hailing workers and 41 years for traditional taxi drivers. The e-hailing workers are free agents engaging in e-hailing work as the sector of choice. They own multiple applications to increase their client base and cushion themselves against arbitrary deactivations by the companies. The companies use upfront pricing mechanisms coupled with promotional pricing strategies, which often yield low fare rates, hence a constant source of conflict between the workers and the companies. Both the Employment Act (2022) and the National Transport and Safety Authority (Transport Network Companies, Owners, Drivers and Passengers) Regulations (2022) classify e-hailing workers as service providers and not employees, thus limiting them from advancing fundamental principles and rights at work. The workers also have limited access to social protection. The e-hailing companies also define themselves as intermediaries and not employers further absolving them from any labour rights obligations to the workers. Attainment of decent work in the e-hailing sector in Kenya calls for amendment of labour laws and regulations to entrench employment relationship between the workers and companies, and establishment of an inclusive framework for price modelling, grievance handling and promotion of access to social protection.- Reproduced https://link.springer.com/article/10.1007/s41027-024-00532-2 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Digital technologies, E-hailing sector, Product localisation, Product pricing, Labour relations. |
| 9 (RLIN) | 57075 |
| 773 ## - HOST ITEM ENTRY | |
| Main entry heading | The Indian Journal of Labour Economies |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Item type | Articles |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Permanent location | Current location | Date acquired | Serial Enumeration / chronology | Barcode | Date last seen | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Indian Institute of Public Administration | Indian Institute of Public Administration | 2025-10-08 | 68(2), Apr-Jun, 2025: p.589-604 | AR137359 | 2025-10-08 | Articles |