Workplace spirituality in the tourism and hospitality sector: A systematic literature review (Record no. 531842)
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| fixed length control field | 02457nam a22001457a 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 251022b ||||| |||| 00| 0 eng d |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Sreeja, Thupili Mukherjee, Ujjal |
| 245 ## - TITLE STATEMENT | |
| Title | Workplace spirituality in the tourism and hospitality sector: A systematic literature review |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | Management and Labour Studies |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 50(3), Aug, 2025: p.404-427 |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc | Workplace spirituality has gained increasing recognition for its potential to enhance both employee and customer experiences. However, in the tourism and hospitality sector, which centres on employee–customer interactions, this subject remains notably underexplored, underscoring the need for further research to fully understand its impact in this setting. This gap likely stems from a limited understanding of workplace spirituality in this context. Most studies on workplace spirituality in tourism and hospitality emphasize its impact on business outcomes but provide little insight into its conceptualization, theoretical framework and measurement tools. Inconsistencies in operationalizing concepts and variations in dimensions further contribute to the confusion. A comprehensive review is crucial to bridging these gaps and advancing the field. The current study systematically reviews workplace spirituality studies by examining their definitions, theoretical backgrounds, instruments and role in tourism and hospitality. This study used the PRISMA technique to screen articles published between 2000 and 2023 in SCOPUS-listed journals. The authors found several operational definitions of the workplace spirituality used in tourism and hospitality studies. Importantly, the use of various instruments to operationalize concepts makes it challenging to compare findings across studies and leads to inconsistencies in the literature. Given the nature of work in the tourism and hospitality sector, we propose the inclusion of a workplace spirituality dimension. This dimension aims to assist practitioners and academics in measuring employees’ experiences with guests in tourism and hospitality settings. In addition, this study extensively discusses research gaps.-Reproduced https://journals.sagepub.com/doi/full/10.1177/0258042X241308422 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Workplace spirituality, Systematic literature review, PRISMA, Tourism and hospitality sector, Human resource management. |
| 9 (RLIN) | 57540 |
| 773 ## - HOST ITEM ENTRY | |
| Main entry heading | Management and Labour Studies |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Item type | Articles |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Permanent location | Current location | Date acquired | Serial Enumeration / chronology | Barcode | Date last seen | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Indian Institute of Public Administration | Indian Institute of Public Administration | 2025-10-22 | 50(3), Aug, 2025: p.404-427 | AR137480 | 2025-10-22 | Articles |