Citizens' perceptions of the legitimacy of independent agencies: The effects of expertise-based and reputation-sourced authority (Record no. 531962)

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Personal name Rimkutė, Dovilė and Mazepus, Honorata
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Title Citizens' perceptions of the legitimacy of independent agencies: The effects of expertise-based and reputation-sourced authority
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc Public Administration Review
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Extent 82(5), Sep-Oct, 2025: p.1495-1511
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Summary, etc Legitimacy is a central concern for independent agencies tasked with shaping policies. While expertise-based and reputation-sourced authority bases are assumed to be relevant for agency legitimacy, their individual and joint effects on citizens' perceptions lack comprehensive examination. To address this gap, the study integrates insights from bureaucratic politics, bureaucratic reputation, and cognitive psychology. Our survey experiment with Dutch citizens, focusing on the European Food Safety Authority, suggests that expertise-based authority positively affects perceived agency legitimacy, while a negative reputation has detrimental effects. Furthermore, expertise-based authority moderates the impact of reputation, amplifying positive effects and mitigating negative ones. This implies that agencies are more susceptible to reputational threats when they lack expertise-based authority. The study advances the theoretical tenets of bureaucratic reputation theory and offers effective strategies for agencies to strengthen their legitimacy among the most critical audience in democratic political systems—citizens.- Reproduced


https://onlinelibrary.wiley.com/doi/10.1111/puar.13916
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Main entry heading Public Administration Review
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Item type Articles
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Permanent location Current location Date acquired Serial Enumeration / chronology Barcode Date last seen Koha item type
          Indian Institute of Public Administration Indian Institute of Public Administration 2025-11-13 82(5), Sep-Oct, 2025: p.1495-1511 AR137602 2025-11-13 Articles

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