How to marry process management and AI: Make sure your people and your technology work well together (Record no. 532718)
[ view plain ]
| 000 -LEADER | |
|---|---|
| fixed length control field | 01439nam a22001337a 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 260226b ||||| |||| 00| 0 eng d |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Davenport, Thomas H and Bedman, Thomas C. |
| 245 ## - TITLE STATEMENT | |
| Title | How to marry process management and AI: Make sure your people and your technology work well together |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | Harvard Business Review 103(1), Jan-Feb, 2025: p.39-44 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 103(1), Jan-Feb, 2025: p.39-44 |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc | When Mars Wrigley decided to digitize its supply chain, it invested in several AI and analytics capabilities. It built a digital twin of its production line (a virtual replica simulating its operations in real time) and fed data from it into a machine-learning model to predict the line’s output and reduce overfilling and waste. It worked with a “decision intelligence” vendor, Aera Technology, to create visualizations of the data, generate recommendations about preventive maintenance, and automate some operational decisions. It hired Kinaxis, a vendor whose AI software gave the staff suggestions on how to balance supply and demand, automate invoice processing, and increase truck utilization by 15%. As a result of all these improvements, the company was able to fill orders more quickly, and customer service ratings rose by a couple of percentage points.- Reproduced https://hbr.org/2025/01/how-to-marry-process-management-and-ai |
| 773 ## - HOST ITEM ENTRY | |
| Main entry heading | Harvard Business Review |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Item type | Articles |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Permanent location | Current location | Date acquired | Serial Enumeration / chronology | Barcode | Date last seen | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Indian Institute of Public Administration | Indian Institute of Public Administration | 2026-02-26 | 103(1), Jan-Feb, 2025: p.39-44 | AR138245 | 2026-02-26 | Articles |