Brand preference on the edge of customer engagement, mental accounting, attitude and customers’ biasness: An ism approach for financial products (Record no. 532830)

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fixed length control field 02368nam a22001457a 4500
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fixed length control field 260320b ||||| |||| 00| 0 eng d
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Pattnaik, Laxmikant Sahoo, Saroj Kumar and Sahoo, Sandhyarani
245 ## - TITLE STATEMENT
Title Brand preference on the edge of customer engagement, mental accounting, attitude and customers’ biasness: An ism approach for financial products
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc Management and Labour Studies
300 ## - PHYSICAL DESCRIPTION
Extent 50(4), Nov, 2025: p.515-531
520 ## - SUMMARY, ETC.
Summary, etc In the present-day digital marketing landscape, financial products are aggressively promoted alongside traditional marketing strategies. So, the main purpose of this study is to examine the structural relationship between customer engagement, mental accounting, attitude, customers’ biases and brand preference among individual investors in the context of marketable financial products. Using a descriptive research design, this study employs interpretative structural modelling, a qualitative tool, to emphasize the structural relationships that influence individual investors’ brand preferences. Key findings refer to customer engagement serving as the main driver of all other elements. Consequently, mental accounting, attitude and bias play an increasing role in influencing individual investors’ brand preferences. This study offers the implications with important strategic inputs for marketing financial products like mutual funds and systematic investment plans. Further, this article clarifies the role of mental accounting within these relationships, which helps to better understand consumers’ behaviour towards financial products, as these products are perceived differently in different contexts. According to this study’s novelty, no prior study has examined the interplay of factors such as customer engagement, mental accounting, brand attitude, customers’ biases and brand preference. This study offers a new academic perspective as well as strategic implications for financial markets.- Reproduced

https://journals.sagepub.com/doi/full/10.1177/0258042X251346573?_gl=1*1sq16ou*_up*MQ..*_ga*MTM0MjcwMzkzNy4xNzczOTk3MzAx*_ga_60R758KFDG*czE3NzM5OTczMDEkbzEkZzAkdDE3NzM5OTczMDEkajYwJGwwJGgzNDA3MzcwMDA.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Customer engagement, Mental accounting, Attitude, Blases, Brand preference, ISM
9 (RLIN) 59818
773 ## - HOST ITEM ENTRY
Main entry heading Management and Labour Studies
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Item type Articles
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Permanent location Current location Date acquired Serial Enumeration / chronology Barcode Date last seen Koha item type
          Indian Institute of Public Administration Indian Institute of Public Administration 2026-03-20 50(4), Nov, 2025: p.515-531 AR138349 2026-03-20 Articles

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