Contextualising digital governance as a tool of good governance: An empirical study of Jammu and Kashmir (Record no. 534005)

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fixed length control field 02323nam a22001457a 4500
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fixed length control field 260731b ||||| |||| 00| 0 eng d
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Kalis, Naseer Ahmed Alam, Mohd Monir Javed, Danish and Waza, Farooq Ahmad
245 ## - TITLE STATEMENT
Title Contextualising digital governance as a tool of good governance: An empirical study of Jammu and Kashmir
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc Indian Journal of Public Administration
300 ## - PHYSICAL DESCRIPTION
Extent 72(2), Jun, 2026: p.322-338
520 ## - SUMMARY, ETC.
Summary, etc Digital governance has become a central strategy for improving public service delivery and promoting good governance practices across developing and transitional political systems. The Digital India initiative marked a major transformation in governance. However, the empirical assessment of its effectiveness in politically and strategically sensitive regions remains limited. This study examines whether digital governance functions as a tool of good governance in Jammu and Kashmir. Drawing on primary survey data collected from 1,200 respondents across four districts of Jammu and Kashmir, the study employs descriptive statistics and non-parametric correlation analysis to evaluate citizens’ perceptions of government-to-citizens (G2C) digital services across key governance dimensions. The findings indicate a statistically positive relationship between the adoption of digital governance platforms and perceived improvements in governance outcomes. This article concludes that digital governance has attained considerable public legitimacy in Jammu and Kashmir. However, its sustainability and effectiveness remain contingent upon addressing infrastructural bottlenecks, enhancing digital literacy and ensuring inclusive access across territorial and socio-economic divides. The study contributes to the literature by providing micro-level empirical evidence and highlights digital governance as a viable instrument for strengthening good governance outcomes.- Reproduced


https://journals.sagepub.com/doi/full/10.1177/00195561261449876?_gl=1*1r5mrw4*_up*MQ..*_ga*NTQwNDk5MTk4LjE
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650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element • Good governance, Digital governance, Public administration, G2C, Red-Tapism.
9 (RLIN) 62261
773 ## - HOST ITEM ENTRY
Main entry heading Indian Journal of Public Administration
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Item type Articles
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Permanent location Current location Date acquired Serial Enumeration / chronology Barcode Date last seen Koha item type
          Indian Institute of Public Administration Indian Institute of Public Administration 2026-07-31 72(2), Jun, 2026: p.322-338 AR139445 2026-07-31 Articles

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