Keeping public officials accountable through dialogue: resolving the accountability paradox (Record no. 55154)

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fixed length control field 180718b2002 xxu||||| |||| 00| 0 eng d
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Roberts, Nancy C.
245 ## - TITLE STATEMENT
Title Keeping public officials accountable through dialogue: resolving the accountability paradox
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Date of publication, distribution, etc. 2002
300 ## - PHYSICAL DESCRIPTION
Extent p.658-69.
362 ## - DATES OF PUBLICATION AND/OR SEQUENTIAL DESIGNATION
Dates of publication and/or sequential designation Nov-Dec
520 ## - SUMMARY, ETC.
Summary, etc. How can public officials be held accountable, and yet avoid the paradaxes and pathologies of the current mechanisms of accountability? The answer, claims Harmon (1995), is dialogue. But what exactly is dialogue, and how is it created? More importantly, how can dialogue ensure accountability. To address these questions, I begin with a brief description of dialogue and its basic features, distinguishing it from other forms of communication. An example illustrates how dialogue occurs in actual practice. Not only does dialogue demonstrate the intelligent management of contradictory motives and forces, it also supports Harmon's claim that it can resolve the accountability paradox and avoid the atrophy of personalresponsibility and political authority. I suggest that dialogue's advantage outweights its cost as a mechanism of accountability under a particular set of conditions: when public officials confront "wicked problems" that defy definition and solution, and when traditional problem-solving methods have failed, thus preventing any one group from imposing its definition of the problem or its solutions on others. - Reproduced.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Accountability
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Topical term or geographic name entry element Civil service
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Main entry heading Public Administration Review
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-- 55154
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        Indian Institute of Public Administration Indian Institute of Public Administration 2018-07-19 Volume no: 62, Issue no: 6 AR55599 2018-07-19 2018-07-19 Articles

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