| 000 -LEADER |
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| fixed length control field |
01295pab a2200157 454500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
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180718b2003 xxu||||| |||| 00| 0 eng d |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
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| Personal name |
Walle, Steven Vande |
| 245 ## - TITLE STATEMENT |
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| Title |
Public service performance and trust in government: the problem of casuality |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
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| Date of publication, distribution, etc. |
2003 |
| 300 ## - PHYSICAL DESCRIPTION |
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| Extent |
p.891-913. |
| 520 ## - SUMMARY, ETC. |
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| Summary, etc. |
Concerns for restoring citizens' trust in government are all the core of public sector modernization. Public distrust is often blamed on the bad functioning of public services, and in political discourse well-functioning public services are said to create trust in government. This is a very rational and mechanistic reasoning, only part of which corresponds to reality. The link between performance and trust can only be made when very specific conditions are present. The core of the discussion deals with causality: it is obvious that performance of the public administration has a certain impact on trust in government, but existing levels of trust in government may also have an impact on perceptions of government performance. In this article, we outline a framework for research on this performance - trust relation. - Reproduced. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
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| Topical term or geographic name entry element |
Public administration |
| 700 ## - ADDED ENTRY--PERSONAL NAME |
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| Personal name |
Bouckaert, Geert |
| 773 ## - HOST ITEM ENTRY |
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| Main entry heading |
International Journal of Public Administration |
| 909 ## - |
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| -- |
57639 |
