Going public: the emergence and effects of soft bureaucracy within a knowledge-intensive firm (Record no. 59433)

000 -LEADER
fixed length control field 02058pab a2200181 454500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 180718b2004 xxu||||| |||| 00| 0 eng d
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Robertson, Maxine
245 ## - TITLE STATEMENT
Title Going public: the emergence and effects of soft bureaucracy within a knowledge-intensive firm
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Date of publication, distribution, etc. 2004
300 ## - PHYSICAL DESCRIPTION
Extent p.123-48.
362 ## - DATES OF PUBLICATION AND/OR SEQUENTIAL DESIGNATION
Dates of publication and/or sequential designation Jan
520 ## - SUMMARY, ETC.
Summary, etc. The aim of this paper is to explore and explain the emergence over time of forms of organization and governance (referred to as `organizing templates') in a knowledge-intensive firm (KIF). A longitudinal case study tracks the ways in which this firm has evolved from its inception in 1986 through to 2001. The analysis emphasizes, in particular, the strategic role of power politics in shaping organizing templates following firm success and expansion. The paper focuses on the shift away from adhocracy as the (ideological) organizing template and towards a new form of governance within the firm, characterized as soft bureaucracy. It shows how this shift coincides with economic, technological and cultural imperatives imposed by the increased sovereignty of the market. A multi-level analytical model of organizational change processes is outlined in which shifting dominant management logics are aligned with firm level innovations through organizing templates. This framework is used to structure our narrative historical account of the various phases of restructuring throughout the period. The paper attempts to inform existing understanding of soft bureaucracy by showing how this particular form of governance emerges in a KIF through the interplay between macro-level sectoral change and micro-political processes. It concludes by considering first the implications of this shift for firm level knowledge work processes, and second, the politics of organizational change more generally in the knowledge-intensive sector at the start of the 21st century. - Reproduced.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Organizational change
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Bureaucracy
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Swan, Jacky
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Main entry heading Organization
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-- 59433
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        Indian Institute of Public Administration Indian Institute of Public Administration 2018-07-19 Volume no: 11, Issue no: 1 AR59878 2018-07-19 2018-07-19 Articles

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