| 000 -LEADER |
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| fixed length control field |
01325pab a2200181 454500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
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| fixed length control field |
180718b2004 xxu||||| |||| 00| 0 eng d |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
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| Personal name |
Bennington, Peter |
| 245 ## - TITLE STATEMENT |
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| Title |
Project benefits management in IT projects - An Australian perspective |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
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| Date of publication, distribution, etc. |
2004 |
| 300 ## - PHYSICAL DESCRIPTION |
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| Extent |
p.20-30. |
| 362 ## - DATES OF PUBLICATION AND/OR SEQUENTIAL DESIGNATION |
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| Dates of publication and/or sequential designation |
Jun |
| 520 ## - SUMMARY, ETC. |
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| Summary, etc. |
Information technology (IT) projects are implemented in organizations to provide benefits. This paper reports the research findings into the process of benefits management by project managers in IT projects in Perth, Western Australia. It was found that IT project managers have a strong propensity towards efficiency benefits rather than effectiveness benefits. A significant majority of IT project managers do not assign Key Performance Indicators (KPIs) to project benefits, which makes it difficult to assess if benefits have been delivered. Project managers tend to focus on managing deliverables rather than the benefits that should result from utilization of the deliverables. Many of the findings indicate that there is significant room for improvement in the formal effective application of project benefits management. - Reproduced. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
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| Topical term or geographic name entry element |
Information technology |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
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| Topical term or geographic name entry element |
Project management |
| 700 ## - ADDED ENTRY--PERSONAL NAME |
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| Personal name |
Baccarini, David |
| 773 ## - HOST ITEM ENTRY |
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| Main entry heading |
Project Management Journal |
| 909 ## - |
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| -- |
62276 |
