| 000 -LEADER |
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| fixed length control field |
01312pab a2200193 454500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
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| fixed length control field |
180718b2009 xxu||||| |||| 00| 0 eng d |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
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| Personal name |
Satish Babu, D.R. |
| 245 ## - TITLE STATEMENT |
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| Title |
Conceptualising the process of e-governance: The e-seva experience in Hyderabad |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
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| Date of publication, distribution, etc. |
2009 |
| 300 ## - PHYSICAL DESCRIPTION |
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| Extent |
p.165-186. |
| 362 ## - DATES OF PUBLICATION AND/OR SEQUENTIAL DESIGNATION |
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| Dates of publication and/or sequential designation |
Apr-Jun |
| 520 ## - SUMMARY, ETC. |
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| Summary, etc. |
As a part of the reform agenda, the e-governance project called `e-seva was first set up in Hyderabad in 1999. This project seeks to provide smart and good governance, in tune with the principles of new public management and the changing nature of the state. The e-seva aims to cover electronic service as `one-stop-shop' between G2G, G2C, G2B in an effective, efficient, convenient, equitable, cost-effective manner. This article analyses the citizens' positive response to the application of `e-services' in e-seva centres in providing effective governance in Hyderabad region. The survey based on a study of selected e-seva centres in Hyderabad, shows that compared to the earlier practices e-services are more reliable, citizen-centred and reduce corruption. - Reproduced. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
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| Topical term or geographic name entry element |
E governance - India - Andhra Pradesh |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
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| Topical term or geographic name entry element |
E governance |
| 700 ## - ADDED ENTRY--PERSONAL NAME |
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| Personal name |
Prasad, Sheela |
| 773 ## - HOST ITEM ENTRY |
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| Main entry heading |
Indian Journal of Public Administration |
| 908 ## - PUT COMMAND PARAMETER (RLIN) |
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| Put command parameter |
N |
| 909 ## - |
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| -- |
83642 |
