| 000 -LEADER |
|---|
| fixed length control field |
01131pab a2200169 454500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
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| fixed length control field |
180718b2009 xxu||||| |||| 00| 0 eng d |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Hassan, Arif |
| 245 ## - TITLE STATEMENT |
|---|
| Title |
ISO certification and human resource management |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Date of publication, distribution, etc. |
2009 |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
p.285-301. |
| 362 ## - DATES OF PUBLICATION AND/OR SEQUENTIAL DESIGNATION |
|---|
| Dates of publication and/or sequential designation |
Apr-Jun |
| 520 ## - SUMMARY, ETC. |
|---|
| Summary, etc. |
The paper empirically examines the employees' perception of human resource (HR) practices in ISO and non-ISO certified companies in Malaysia. A sample of 238 employees drawn from eight companies, four of them ISO-certified, responded to a questionnaire, which measured the adequacy of several HRM systems. The ISO-certified companies received higher endorsements on managing career systems, conducting contextual analysis for goal setting, and quality orientation. In the rest of the cases, the differences were not significant. The findings suggest that organisations need to go beyond quality assurance to organisation-wide quality management through improvement in HR systems and practices. - Reproduced. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Human resources development |
| 773 ## - HOST ITEM ENTRY |
|---|
| Main entry heading |
Indian Journal of Labour Economics |
| 908 ## - PUT COMMAND PARAMETER (RLIN) |
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| Put command parameter |
N |
| 909 ## - |
|---|
| -- |
85360 |
