Goal ambiguity, work complexity, and work routineness in federal agencies (Record no. 87100)

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fixed length control field 01769pab a2200205 454500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 180718b2010 xxu||||| |||| 00| 0 eng d
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Lee, Jung Wook
245 ## - TITLE STATEMENT
Title Goal ambiguity, work complexity, and work routineness in federal agencies
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Date of publication, distribution, etc. 2010
300 ## - PHYSICAL DESCRIPTION
Extent p.284-308.
362 ## - DATES OF PUBLICATION AND/OR SEQUENTIAL DESIGNATION
Dates of publication and/or sequential designation May
520 ## - SUMMARY, ETC.
Summary, etc. Prominent scholars have observed that public organizations and policies tend to have ambiguous goals, but research on these assertions is scarce. This analysis adds to a recent set of studies that developed measures of organizational goal ambiguity and found that federal agencies vary on these measures due to differences in funding patterns and other variables. This study adds variables representing the nature of the agencies' work - the routineness and complexity of their technologies and tasks. As hypothesized, complexity relates positively to one dimension of goal ambiguity, "directive goal ambiguity". Routineness of tasks relates negatively to "evaluative goal ambiguity", whereas complexity relates positively to it. These results further evince the value of the measures of goal ambiguity and their potential contribution to analysis of variation among government agencies, and to such issues as the applicability of various managerial reforms to different agencies. The results also contribute indicators of organizational task complexity and routineness that researchers can use to take into account the type of work that an agency does, in analyzing government agencies and differences among them. - Reproduced.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Public administration
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Organizations
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Chun, Young Han
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Rainey, Hal G.
773 ## - HOST ITEM ENTRY
Main entry heading American Review of Public Administration
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Put command parameter N
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-- 87100
Holdings
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        Indian Institute of Public Administration Indian Institute of Public Administration 2018-07-19 Volume no: 40, Issue no: 3 AR87560 2018-07-19 2018-07-19 Articles

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