| 000 -LEADER |
| fixed length control field |
01112pab a2200181 454500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
| fixed length control field |
180718b2011 xxu||||| |||| 00| 0 eng d |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
| Personal name |
Laurin, Claude |
| 245 ## - TITLE STATEMENT |
| Title |
Implementing "new public management":The case of employment services in Quebec |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
| Date of publication, distribution, etc. |
2011 |
| 300 ## - PHYSICAL DESCRIPTION |
| Extent |
p.23-40 |
| 362 ## - DATES OF PUBLICATION AND/OR SEQUENTIAL DESIGNATION |
| Dates of publication and/or sequential designation |
Mar |
| 520 ## - SUMMARY, ETC. |
| Summary, etc. |
This article describes a reform to improve delivery of state-funded employment services in the province of Quebec. It is based on a sex-year old field study conducted during the reform process and presents the reform's objective, the way it was implemented, and some of the lessons learned during the reform process. This study focuses on three points: the key steps that led to the implementation of an output-0based contracting system between the state and non-profit organisations; why the process of implementing private-sector practices was unexpectedly long and complex; and the side-effects associated with the reform. - Reproduced. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
| Topical term or geographic name entry element |
Public administration |
| 700 ## - ADDED ENTRY--PERSONAL NAME |
| Personal name |
Wagner, Sachenne |
| 773 ## - HOST ITEM ENTRY |
| Main entry heading |
Canadian Public Administration |
| 908 ## - PUT COMMAND PARAMETER (RLIN) |
| Put command parameter |
N |
| 909 ## - |
| -- |
91547 |