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Information-based services (IBS), Artificial intelligence (AI), Automation, Generative AI, Employment, Skills, Wage dynamics Labour market transformation, India. (Topical Term)
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Work cat.: (OSt): Krishnan, Supriya 58737, From IT-enabled services (ITES) to information-based services (IBS) in India: Attrition, retention, and conflict management in the age of generative AI (GenAI)