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Legitimacy of employee voice: role of process intervention

By: Srivastava, Bhupen.
Contributor(s): Mohapatra, Mamta.
Material type: materialTypeLabelArticlePublisher: 2013Description: p.197-212.Subject(s): Employees In: Indian Journal of Industrial RelationsSummary: This paper highlights the role of joint participatory fora in institutionalizing employee voice and in creating a culture of excellence based on shared vision, common values, commitment and competency building. The action research was conducted in a multi unit public sector undertaking in India. The corporation had set up joint councils at plant, region and national levels a decade ago. It was discovered that the councils had not contributed significantly to the purpose for which they were constituted. Interventions were made with a view to assessing the effectiveness of joint councils as forums for bringing about continuous improvement in performance parameters through employee voice. - Reproduced.
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Articles Articles Indian Institute of Public Administration
Volume no: 49, Issue no: 2 Available AR103919

This paper highlights the role of joint participatory fora in institutionalizing employee voice and in creating a culture of excellence based on shared vision, common values, commitment and competency building. The action research was conducted in a multi unit public sector undertaking in India. The corporation had set up joint councils at plant, region and national levels a decade ago. It was discovered that the councils had not contributed significantly to the purpose for which they were constituted. Interventions were made with a view to assessing the effectiveness of joint councils as forums for bringing about continuous improvement in performance parameters through employee voice. - Reproduced.

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