Indian Institute of Public Administration

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Customer service and satisfaction analysis: A comparative study of SBI and HDFC

By: Mishra, R.C.
Contributor(s): Gauba, Ritika.
Material type: materialTypeLabelArticlePublisher: 2014Description: p.68-78.Subject(s): Financial institutions | HDFC | SBI | Banks In: Abhigyan
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Articles Articles Indian Institute of Public Administration
Volume no: 31, Issue no: 4 Available AR104226

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