Normal view MARC view ISBD view

Bureaucratic discretion, client demographics, and representative bureaucracy

By: Marvel, John D.
Contributor(s): Resh, William G.
Material type: materialTypeLabelArticlePublisher: 2015Description: p.281-310.Subject(s): Bureaucracy In: American Review of Public AdministrationSummary: For passive representation to translate into active representation, bureaucrats must have discretion. Despite its importance to representative bureaucracy theory, though, discretion has received little empirical attention in public administration. We seek to address this shortcoming by examining the determinants of bureaucratic discretion, paying particular attention to how the demographic characteristics of clients and bureaucrats interact to influence the amount of discretion that individual bureaucrats possess. Specifically, we examine whether the amount of discretion that minority bureaucrats have is positively related to the percentage of an organization's clients who are from the same minority group. We argue that there are three reasons to expect a positive relationship: client demand, managerial deference to bureaucratic expertise, and bureaucratic appropriation. Our findings suggest that a positive relationship exists for African American bureaucrats, but not for Hispanic bureaucrats. - Reproduced.
Tags from this library: No tags from this library for this title. Log in to add tags.
    average rating: 0.0 (0 votes)
Item type Current location Call number Vol info Status Date due Barcode
Articles Articles Indian Institute of Public Administration
Volume no: 45, Issue no: 3 Available AR109126

For passive representation to translate into active representation, bureaucrats must have discretion. Despite its importance to representative bureaucracy theory, though, discretion has received little empirical attention in public administration. We seek to address this shortcoming by examining the determinants of bureaucratic discretion, paying particular attention to how the demographic characteristics of clients and bureaucrats interact to influence the amount of discretion that individual bureaucrats possess. Specifically, we examine whether the amount of discretion that minority bureaucrats have is positively related to the percentage of an organization's clients who are from the same minority group. We argue that there are three reasons to expect a positive relationship: client demand, managerial deference to bureaucratic expertise, and bureaucratic appropriation. Our findings suggest that a positive relationship exists for African American bureaucrats, but not for Hispanic bureaucrats. - Reproduced.

There are no comments for this item.

Log in to your account to post a comment.

Powered by Koha