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The investigation of service quality dimensions, customer satisfaction and corporate image in Indian public sector banks: an application of structural equation model(SEM)

By: Kant, Rishi.
Contributor(s): Mishra, Suyash | Jaiswal, Deepak.
Material type: materialTypeLabelArticlePublisher: 2017Description: p.76-85.Subject(s): Banks - India | Banks In: Vision
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Articles Articles Indian Institute of Public Administration
Volume no: 21, Issue no: 1 Available AR114902

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