Indian Institute of Public Administration

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Are you satisfied?: citizen feedback and delivery of urban services by Uwe Deichmann and Somik V. Lall

By: Deichmann, Uwe.
Contributor(s): Lall, Somik V.
Material type: materialTypeLabelBookSeries: Policy research working paper; no. 3070. Publisher: Washington, D.C. World Bank 2003Description: 31p.Subject(s): Consumer satisfaction --India --Case studies | Public utilities --India --Case studies
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Item type Current location Call number Status Date due Barcode
WB WB Indian Institute of Public Administration
Available WB9693

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