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Policy planning in HM Customs and excise custom policy directorate: a trainers perspective

By: Cannon, John D.
Material type: materialTypeLabelArticlePublisher: 1997Description: p.223-34.Subject(s): Civil service In: Public Administration and DevelopmentSummary: Following the creation of flatter management structure, HM Customs and Excise reviewed the way they carried out the development of policy advice to decision takers. They wished to create a procedure to give an assurance of the quality of the work in the development of policy. With the aid of consultants, they identified a set of management tools and techniques to ensure that planning for policy development is carried out efficiently and effectively. These tools are: stakeholder analysis, to identify the key players and their interests in the policy to be developed; a policy family tree analysis to establish where a policy fits within wider government policy objectives; a project management checklist to enable decisions to be taken on resource allocation; an assessment of the priority to be assigned to the policy and its development; a high level assessment of the cost implications for business of complying with the policy; and the development of an evaluation plan to assess the success of the policy in delivering the policy objectives. HM C and E commissioned a successful training programme with the Civil Service College to help them deliver the quality in policy work they sought. - Reproduced
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Articles Articles Indian Institute of Public Administration
Volume no: 17, Issue no: 2 Available AR34873

Following the creation of flatter management structure, HM Customs and Excise reviewed the way they carried out the development of policy advice to decision takers. They wished to create a procedure to give an assurance of the quality of the work in the development of policy. With the aid of consultants, they identified a set of management tools and techniques to ensure that planning for policy development is carried out efficiently and effectively. These tools are: stakeholder analysis, to identify the key players and their interests in the policy to be developed; a policy family tree analysis to establish where a policy fits within wider government policy objectives; a project management checklist to enable decisions to be taken on resource allocation; an assessment of the priority to be assigned to the policy and its development; a high level assessment of the cost implications for business of complying with the policy; and the development of an evaluation plan to assess the success of the policy in delivering the policy objectives. HM C and E commissioned a successful training programme with the Civil Service College to help them deliver the quality in policy work they sought. - Reproduced

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