Legitimation crisis: a challenge for public service in the next century
By: Haque, M. Shamsul.
Material type:
ArticlePublisher: 1998Description: p.13-26.Subject(s): Civil service
In:
International Review of Administrative SciencesSummary: The main contention of this article is that the most critical challenge to the current and future public service is the erosion of its legitimacy or public confidence: such a legitimation or confidence crisis in the public service often causes a decrease in taxpayers' support for its activities, a reduction in its share of financial and human resources to perform various functions and, thus, a decline in its capacity to deal with the critical socio-economic issues and problems cited earlier. This emerging crisis of legitimacy or confidence, however, is likely to worsen due to the recent market-oriented changes in the image, objective, structure, norms, commitment, and performance of the public service within the overall context of promarket policies. This article critically examines how the contemporary market-centered changes in the public service accentuate its legitimation crisis that represents the main critical challenge to its future status and existence. The article concludes by recommending some alternative policies for the revival and maintenance of an adequate degree of public-service legitimacy, especially in terms of strengthening public confidence
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Articles
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Indian Institute of Public Administration | Volume no: 64, Issue no: 1 | Available | AR38387 |
The main contention of this article is that the most critical challenge to the current and future public service is the erosion of its legitimacy or public confidence: such a legitimation or confidence crisis in the public service often causes a decrease in taxpayers' support for its activities, a reduction in its share of financial and human resources to perform various functions and, thus, a decline in its capacity to deal with the critical socio-economic issues and problems cited earlier. This emerging crisis of legitimacy or confidence, however, is likely to worsen due to the recent market-oriented changes in the image, objective, structure, norms, commitment, and performance of the public service within the overall context of promarket policies. This article critically examines how the contemporary market-centered changes in the public service accentuate its legitimation crisis that represents the main critical challenge to its future status and existence. The article concludes by recommending some alternative policies for the revival and maintenance of an adequate degree of public-service legitimacy, especially in terms of strengthening public confidence
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