Indian Institute of Public Administration

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Measuring information systems service quality: lessons from two longitudinal case studies

By: Watson, Richard T.
Contributor(s): Kavan, C. Bruce | Pitt, Leyland F.
Material type: materialTypeLabelArticlePublisher: 1998Description: p.61-76.Subject(s): Information systems evaluation In: MIS Quarterly
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Articles Articles Indian Institute of Public Administration
Volume no: 22, Issue no: 1 Available AR38596

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