Indian Institute of Public Administration

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Customer satisfaction: practical tools for building important relationships by Dru Scott

By: Scott, Dru.
Material type: materialTypeLabelBookPublisher: New Delhi Viva Books 2004Edition: 3rd ed.Description: 118p.ISBN: 8176495441.Subject(s): Customer relations | Consumer satisfactionDDC classification: T42 Sc84
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Item type Current location Call number Status Date due Barcode
Book Book Indian Institute of Public Administration
T42 Sc84 (Browse shelf) Available 82356

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