Indian Institute of Public Administration

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Improving morale and customer service in banks A case history

By: Poza, Ernesto J.
Contributor(s): Claudio J. Fuchs.
Material type: materialTypeLabelArticlePublisher: 1987Description: 58-61.Subject(s): Banks In: Personnel
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Articles Articles Indian Institute of Public Administration
Volume no: 64, Issue no: 5 Available AR4257

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