Indian Institute of Public Administration

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Citizen's charters and public service provision: lessons from the UK experience

By: Falconer, Peter K.
Contributor(s): Ross, Kathleen.
Material type: materialTypeLabelArticlePublisher: 1999Description: p.339-51.Subject(s): Citizens charter - Great Britain | Citizens charter In: International Review of Administrative Sciences
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Articles Articles Indian Institute of Public Administration
Volume no: 65, Issue no: 3 Available AR43823

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