Indian Institute of Public Administration

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Profitable customer engagement : concepts, metrics, and strategies by V. Kumar

By: Kumar, V.
Material type: materialTypeLabelBookPublisher: New Delhi Sage 2013Description: 311p.ISBN: 9788132113409.Subject(s): Profit | Branding (Marketing) | Customer relations -- ManagementDDC classification: I5 K96p
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Item type Current location Call number Status Date due Barcode
Book Book Indian Institute of Public Administration
I5 K96p (Browse shelf) Available 85741

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