Indian Institute of Public Administration

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Customer-driven quality management: a new perspective

By: Sushil.
Contributor(s): Gupta, Shashnak.
Material type: materialTypeLabelArticlePublisher: 2000Description: p.419-26.Subject(s): Total Quality Management | Management In: Management and Change
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Articles Articles Indian Institute of Public Administration
Volume no: 4, Issue no: 2 Available AR48916

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