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Toward a pragmatic model of public responsiveness: implications for enhancing public administrators� responsiveness to citizen demands

By: Liao, Yuguo.
Material type: materialTypeLabelBookPublisher: 2018Description: p.159-169.Subject(s): Administrative responsibility | Public administration In: International Journal of Public AdministrationSummary: Public responsiveness, or bureaucratic responsiveness to citizen demands, is central to public administration theories. It is a key concept regarding the appropriate role of bureaucracy and professional administrators in a democratic political system. By exploring the complexity of the concept, this article proposes a pragmatic model as an alternative to the two mainstream models of understanding public responsiveness. The theoretical implication of the pragmatic model is also discussed. Future research should address administrators� instrumental concerns in fostering public responsiveness. - Reproduced.
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Articles Articles Indian Institute of Public Administration
41(2), 15-Jan, 2018: p.159-169. Available AR118521

15-Jan

Public responsiveness, or bureaucratic responsiveness to citizen demands, is central to public administration theories. It is a key concept regarding the appropriate role of bureaucracy and professional administrators in a democratic political system. By exploring the complexity of the concept, this article proposes a pragmatic model as an alternative to the two mainstream models of understanding public responsiveness. The theoretical implication of the pragmatic model is also discussed. Future research should address administrators� instrumental concerns in fostering public responsiveness. - Reproduced.

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