Changing Nature of Public Service Delivery in India: An Analysis
By: Jha, Satish Chandra
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Material type: 
BookPublisher: Bihar Journal of Public Administration Description: 16(2), July-Dec. 2019. p. 150-156.Subject(s): Government accountability--India | Public Service Delivery - India | Governance-environment - India | PPP
In:
Bihar Journal of Public AdministrationSummary: The present paper underlines the paradigmatic shift in nature of the public service delivery in India owing to neo-liberal characteristics. There has been a departure in pattern of public service delivery from the concept of welfare state to public
choice governance. Efficiency, people’s participation and partnership with private
sector in mechanism of public service delivery have acquired significant place. Techno-economic changes, managerial inputs in governance and market forces have come to influence the delivery of public services. The components of New Public Management are now clearly visible. The present article finds that the blurring of boundaries between governments, private and non-profit sectors has given public service a broader meaning. Now, public service no longer refers exclusively to tasks performed by government, it involves working with NGOs and private sector as well. The present article does also suggest reforms in mechanism
of delivery of public services in India.- Reproduced
| Item type | Current location | Call number | Vol info | Status | Date due | Barcode |
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Articles
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Indian Institute of Public Administration | 16(2), July-Dec. 2019. p. 150-156 | Available | AR122895 |
The present paper underlines the paradigmatic shift in nature of the public service delivery in India owing to neo-liberal characteristics. There has been a departure in pattern of public service delivery from the concept of welfare state to public
choice governance. Efficiency, people’s participation and partnership with private
sector in mechanism of public service delivery have acquired significant place. Techno-economic changes, managerial inputs in governance and market forces have come to influence the delivery of public services. The components of New Public Management are now clearly visible. The present article finds that the blurring of boundaries between governments, private and non-profit sectors has given public service a broader meaning. Now, public service no longer refers exclusively to tasks performed by government, it involves working with NGOs and private sector as well. The present article does also suggest reforms in mechanism
of delivery of public services in India.- Reproduced
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