Explaining coping strategies of agricultural extension officers in Tanzania: The role of the wider institutional context
By: Lameck, Wilfred and Hulst, Rudie
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Material type: 
BookPublisher: International Review of Administrative Sciences Description: 86(4), Dec, 2020: p.749-764.Subject(s): Agricultural extension services, Public administration, Street-level bureaucracy, Tanzania
In:
International Review of Administrative SciencesSummary: Building on Lipsky, public administration scholars have conducted ample research on the coping strategies of street-level bureaucrats. To explain their behaviour, many studies focus on the individual characteristics of street-level workers or on features of the organization that they form part of. So far, less attention has been paid to the influence of the wider institutional context. This article presents findings of research on how different elements of the institutional context – the formal public administration, the norms of the professional community and the expectations of the public – can explain the coping strategies of agricultural extension officers in Tanzania. In the absence of specific guidance from the administrative context and of pressure by the public, the strategies that these street-level workers choose are primarily inspired by the norms of their professional community. – Reproduced
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Articles
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Indian Institute of Public Administration | 86(4), Dec, 2020: p.749-764 | Available | AR124734 |
Building on Lipsky, public administration scholars have conducted ample research on the coping strategies of street-level bureaucrats. To explain their behaviour, many studies focus on the individual characteristics of street-level workers or on features of the organization that they form part of. So far, less attention has been paid to the influence of the wider institutional context. This article presents findings of research on how different elements of the institutional context – the formal public administration, the norms of the professional community and the expectations of the public – can explain the coping strategies of agricultural extension officers in Tanzania. In the absence of specific guidance from the administrative context and of pressure by the public, the strategies that these street-level workers choose are primarily inspired by the norms of their professional community. – Reproduced
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