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Consumer misconceptions about tax laws: Results from a survey in the United States

By: Lyon, Elizabeth and Catlin, J. R.
Material type: materialTypeLabelBookPublisher: Journal of Consumer Policy Description: 43(4), Dec, 2020: p.807-828.Subject(s): Tax law, Tax policy, Consumer knowledge, Tax literacy, Financial literacy, Survey In: Journal of Consumer PolicySummary: A survey of 1,131 consumers in the United States identified substantial gaps in knowledge or literacy with respect to fundamental U.S. tax law concepts of withholding and tax liability, tax brackets, tax deductions versus credits, charitable contributions, income and exclusions (gifts), and payroll/self-employment tax. Rates of misunderstanding of each concept ranged from 30% to 79%. Regression analysis suggests tax literacy was higher among males and consumers who were older, more educated, and had higher household incomes. Self-reported tax knowledge was weakly correlated with objectively measured knowledge (r = .37, p < .001), suggesting respondents had limited ability to estimate their own literacy of tax concepts. Tax literacy was significantly, but relatively weakly correlated with a more general measure of financial literacy suggesting that tax literacy is a related, yet distinct component of a consumers’ overall financial proficiency. These findings have important implications for consumer welfare via potential impacts on everyday consumer decisions and public discourse. – Reproduced
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Articles Articles Indian Institute of Public Administration
43(4), Dec, 2020: p.807-828 Available AR124816

A survey of 1,131 consumers in the United States identified substantial gaps in knowledge or literacy with respect to fundamental U.S. tax law concepts of withholding and tax liability, tax brackets, tax deductions versus credits, charitable contributions, income and exclusions (gifts), and payroll/self-employment tax. Rates of misunderstanding of each concept ranged from 30% to 79%. Regression analysis suggests tax literacy was higher among males and consumers who were older, more educated, and had higher household incomes. Self-reported tax knowledge was weakly correlated with objectively measured knowledge (r = .37, p < .001), suggesting respondents had limited ability to estimate their own literacy of tax concepts. Tax literacy was significantly, but relatively weakly correlated with a more general measure of financial literacy suggesting that tax literacy is a related, yet distinct component of a consumers’ overall financial proficiency. These findings have important implications for consumer welfare via potential impacts on everyday consumer decisions and public discourse. – Reproduced

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