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Improving police performance in Rajasthan, India: Experimental evidence on incentives, managerial autonomy, and training

By: Banerjee, Abhijit, et al.
Material type: materialTypeLabelBookPublisher: American Economic Journal: Economic Policy Description: 13(1), Feb, 2021: p.36-66. In: American Economic Journal: Economic PolicySummary: Management matters for firms, but what practices are optimal in hierarchical government organizations? And can skilled managers identify them? A large-scale randomized trial conducted with the police of Rajasthan, India, tested four interventions recommended by senior police officers: limitations of transfers, rotation of duties and days off, increased community involvement, and on-duty training. Field experience motivated a fifth intervention: "decoy" visits by enumerators to register cases, incentivizing staff to improve service. Only training and decoy visits had robust impacts; others were poorly implemented and ineffective. Management reforms can improve policing, but even skilled leaders struggle to identify the optimal interventions. – Reproduced
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Articles Articles Indian Institute of Public Administration
13(1), Feb, 2021: p.36-66 Available AR125161

Management matters for firms, but what practices are optimal in hierarchical government organizations? And can skilled managers identify them? A large-scale randomized trial conducted with the police of Rajasthan, India, tested four interventions recommended by senior police officers: limitations of transfers, rotation of duties and days off, increased community involvement, and on-duty training. Field experience motivated a fifth intervention: "decoy" visits by enumerators to register cases, incentivizing staff to improve service. Only training and decoy visits had robust impacts; others were poorly implemented and ineffective. Management reforms can improve policing, but even skilled leaders struggle to identify the optimal interventions. – Reproduced

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