Deployment of ICTS in citizen services – A case study of Telangana, GHMC
By: Belladi,Sunil
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Material type: 
BookPublisher: Bihar Journal of Public Administration Description: 19(2), Jul-Dec, 2022: p.85-92.Subject(s): ICTs, E-governance, Citizen services, Gartner model, GHMC
In:
Bihar Journal of Public AdministrationSummary: Advancements in ICTs and ongoing Information Revolution come with a great promise and have drastically impacted the approach and functioning of humankind. And this does not have any parallel in history. Developing Nations like India are not immune to this bloodless revolution. Government of Telangana has embraced these ICTs with arms wide open and has adopted them in the functioning of Greater Hyderabad Municipal Cooperation, GHMC. The paper lays its focus, more on the concept and less on tracing its origins in order to concentrate on the various implementation stages. The paper applies the Gartner’s Stages of Governance and maps them to application of ICTs by GHMC. The study will be usefully
| Item type | Current location | Call number | Vol info | Status | Date due | Barcode |
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Articles
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Indian Institute of Public Administration | 19(2), Jul-Dec, 2022: p.85-92 | Available | AR128651 |
Advancements in ICTs and ongoing Information Revolution come with a great promise and have drastically impacted the approach and functioning of humankind. And this does not have any parallel in history. Developing Nations like India are not immune to this bloodless revolution. Government of Telangana has embraced these ICTs with arms wide open and has adopted them in the functioning of Greater Hyderabad Municipal Cooperation, GHMC. The paper lays its focus, more on the concept and less on tracing its origins in order to concentrate on the various implementation stages. The paper applies the Gartner’s Stages of Governance and maps them to application of ICTs by GHMC. The study will be usefully
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