Who puts the thorn in the citizen’s flesh? Sources underlying administrative burden in a developing country
By: Bhuiyan, Shehreen Amin and Baniamin, Hasan Muhammad
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Material type: 
BookPublisher: Asia Pacific Journal of Public Administration Description: 45(4), Dec, 2023: p.345-361.
In:
Asia Pacific Journal of Public AdministrationSummary: This article identifies and analyses sources of administrative burden in the context of developing countries. We explore the case of Bangladesh’s online birth registration system, which has been causing inconveniences for its citizens. By employing qualitative research techniques such as netnography, interviews, and newspaper text analysis, this study analyses and identifies sources causing administrative burden in Bangladesh, and categorises them into two broad groups: state-generated (e.g., strict screening policy, partial digitalisation, redundant documentation, mistakes and correction hassles, and corruption) and citizen-generated problems (e.g., delay in submitting a certificate and broker dependency). When these two sources are acute, they can impose “deprivation costs” on citizens. – Reproduced
https://www.tandfonline.com/doi/full/10.1080/23276665.2023.2183873
| Item type | Current location | Call number | Vol info | Status | Date due | Barcode |
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Articles
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Indian Institute of Public Administration | 45(4), Dec, 2023: p.345-361 | Available | AR130704 |
This article identifies and analyses sources of administrative burden in the context of developing countries. We explore the case of Bangladesh’s online birth registration system, which has been causing inconveniences for its citizens. By employing qualitative research techniques such as netnography, interviews, and newspaper text analysis, this study analyses and identifies sources causing administrative burden in Bangladesh, and categorises them into two broad groups: state-generated (e.g., strict screening policy, partial digitalisation, redundant documentation, mistakes and correction hassles, and corruption) and citizen-generated problems (e.g., delay in submitting a certificate and broker dependency). When these two sources are acute, they can impose “deprivation costs” on citizens. – Reproduced
https://www.tandfonline.com/doi/full/10.1080/23276665.2023.2183873
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