Collective action for quality assurance in Indian railways: A case study on ‘friends on rails’ in Kerala
By: David, Dickson
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Material type: 
BookPublisher: Social Science in Perspective Description: 16(1), Jan-Mar, 2024: p.43-63.Subject(s): Train Commuters’ Association, Friends on Rails, Transportation Policies, Public Transport, Railway Operations, Commuting Experience, Safety, Reliability, Speed, Comfort, Accessibility, Service Standards, Infrastructure Improvement, Community-Driven Advocacy, User-Centered Reforms
In:
Social Science in PerspectiveSummary: The Train Commuters’ Association plays a pivotal role in advocating for the interests and needs of travelers, shaping transportation policies and enhancing the commuting experience. This paper presents a case study on the Friends on Rails (FoR) initiative, analyzing how commuter associations influence key aspects of train travel, including safety, reliability, speed, ease, comfort, and overall travel quality.
By actively engaging with transportation authorities and policymakers, FoR seeks to address critical commuter concerns, ensuring the implementation of improved transportation infrastructure and service standards. The study highlights the importance of collective representation in achieving efficient public transport systems, demonstrating how commuter associations can drive meaningful changes in railway operations and accessibility. Additionally, it explores how community-driven advocacy fosters better connectivity and promotes user-centered transportation reforms, ultimately benefiting the broader commuting population. – Reproduced
| Item type | Current location | Call number | Vol info | Status | Date due | Barcode |
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Articles
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Indian Institute of Public Administration | 16(1), Jan-Mar, 2024: p.43-63 | Available | AR131871 |
The Train Commuters’ Association plays a pivotal role in advocating for the interests and needs of travelers, shaping transportation policies and enhancing the commuting experience. This paper presents a case study on the Friends on Rails (FoR) initiative, analyzing how commuter associations influence key aspects of train travel, including safety, reliability, speed, ease, comfort, and overall travel quality.
By actively engaging with transportation authorities and policymakers, FoR seeks to address critical commuter concerns, ensuring the implementation of improved transportation infrastructure and service standards. The study highlights the importance of collective representation in achieving efficient public transport systems, demonstrating how commuter associations can drive meaningful changes in railway operations and accessibility. Additionally, it explores how community-driven advocacy fosters better connectivity and promotes user-centered transportation reforms, ultimately benefiting the broader commuting population. – Reproduced
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