Quality of services and out-patient satisfaction at district hospitals: Empirical evidence from Haryana
By: Singh, Dalbir and Aggarwal, Rajesh Kumar
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Material type: 
BookPublisher: Man & Development Description: 43(4), Dec, 2021: p.57-72.
In:
Man & DevelopmentSummary: Increasing demand for healthcare services necessitates frequent patient satisfaction surveys to evaluate the quality of these services. The purpose of this study is to identify the variables that influence outpatient satisfaction as well as to quantify the effect of those factors on outpatient satisfaction at Haryana’s district hospitals s(DHs). – Reproduced
| Item type | Current location | Call number | Vol info | Status | Date due | Barcode |
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Articles
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Indian Institute of Public Administration | 43(4), Dec, 2021: p.57-72 | Available | AR132423 |
Increasing demand for healthcare services necessitates frequent patient satisfaction surveys to evaluate the quality of these services. The purpose of this study is to identify the variables that influence outpatient satisfaction as well as to quantify the effect of those factors on outpatient satisfaction at Haryana’s district hospitals s(DHs). – Reproduced
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