Government contracting and performance measurement in human services
By: Blasi, Gerald J.
Material type:
ArticlePublisher: 2002Description: p.519-38.Subject(s): Human services | Social services | Public administration
In:
International Journal of Public AdministrationSummary: Government contracting with third party service providers has increased during the past decade. The contracts purport to hold these service providers accountable for the services delivered. A review of 46 contracts providing a variety of human services reveals that accountability is spoken of but not necessarily achieved. The study reviews the accountability methods in each contract, how performance is measured, how data are collected for the annual report forms required by each contract and whether accountability is established. The results indicate that more work needs to be done in order to establish what constitutes accountability, what performance should be measured and how that performance is measured. - Reproduced.
| Item type | Current location | Call number | Vol info | Status | Date due | Barcode |
|---|---|---|---|---|---|---|
Articles
|
Indian Institute of Public Administration | Volume no: 25, Issue no: 4 | Available | AR53219 |
Government contracting with third party service providers has increased during the past decade. The contracts purport to hold these service providers accountable for the services delivered. A review of 46 contracts providing a variety of human services reveals that accountability is spoken of but not necessarily achieved. The study reviews the accountability methods in each contract, how performance is measured, how data are collected for the annual report forms required by each contract and whether accountability is established. The results indicate that more work needs to be done in order to establish what constitutes accountability, what performance should be measured and how that performance is measured. - Reproduced.
There are no comments for this item.