Special campaign 4.0 for institutionalsing Swachhata and reducing pendency in government
By: Srinivas, V
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Material type: 
BookPublisher: Yojana Description: 68(10), Oct, 2024: p.13-16.Subject(s): Public Administration, Swachhata, Special Campaign 4.0, Government of India, Pendency Reduction, File Management, Cleanliness, Governance Reforms, Public Grievances, Policy Implementation, DARPG, Institutionalisation
In:
YojanaSummary: This article examines Special Campaign 4.0, a nationwide initiative launched in October 2024 to institutionalize Swachhata (cleanliness) and reduce pendency in government offices. The campaign, coordinated by the Department of Administrative Reforms and Public Grievances (DARPG), achieved significant milestones: over 45 lakh files reviewed, 5.55 lakh public grievance cases redressed, and 190 lakh square feet of office space freed through record management and disposal of redundant materials. Ministries and departments across India, including missions abroad, actively participated in the campaign, integrating cleanliness drives with systemic reforms in file management and grievance redressal. The initiative not only optimized administrative efficiency but also generated substantial revenue from scrap disposal, reinforcing the link between governance reforms, transparency, and public service delivery. By situating Special Campaign 4.0 within broader debates on administrative modernization, the paper underscores its role in embedding Swachhata as a governance ethic and reducing bureaucratic delays for citizen-centric outcomes. The special campaign 4.0 will be one of the largest campaigns undertaken by government for institutionalisation of Swachhata and reducing pendency in government. It will enable creation of clean functional efficient citizen centric office spaces, where citizens can interact with government. The loner outcomes of the special campaigns include digital empowerment of citizens and digital transformation of Institutions. – Reproduced
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Indian Institute of Public Administration | 68(10), Oct, 2024: p.13-16 | Available | AR133378 |
This article examines Special Campaign 4.0, a nationwide initiative launched in October 2024 to institutionalize Swachhata (cleanliness) and reduce pendency in government offices. The campaign, coordinated by the Department of Administrative Reforms and Public Grievances (DARPG), achieved significant milestones: over 45 lakh files reviewed, 5.55 lakh public grievance cases redressed, and 190 lakh square feet of office space freed through record management and disposal of redundant materials. Ministries and departments across India, including missions abroad, actively participated in the campaign, integrating cleanliness drives with systemic reforms in file management and grievance redressal. The initiative not only optimized administrative efficiency but also generated substantial revenue from scrap disposal, reinforcing the link between governance reforms, transparency, and public service delivery. By situating Special Campaign 4.0 within broader debates on administrative modernization, the paper underscores its role in embedding Swachhata as a governance ethic and reducing bureaucratic delays for citizen-centric outcomes. The special campaign 4.0 will be one of the largest campaigns undertaken by government for institutionalisation of Swachhata and reducing pendency in government. It will enable creation of clean functional efficient citizen centric office spaces, where citizens can interact with government. The loner outcomes of the special campaigns include digital empowerment of citizens and digital transformation of Institutions. – Reproduced
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