Reimagining work as a Product: If companies listen to employees the way they do customers, they can increase retention and engagement. v
By: Anicich, Eric and Lindsley, Dart
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Material type: 
BookPublisher: Harvard Business Review Description: 102(6), Nov-Dec, 2024: p.61-65.
In:
Harvard Business ReviewSummary:
Is there a better way to approach the employee experience? The authors challenge traditional paradigms by proposing that work be viewed as a product employers offer to employees. Drawing on the jobs to be done theory, they suggest that employees “hire” their jobs to fulfill specific needs, much as customers choose products. This perspective shifts the focus from maximizing productivity to something akin to customer satisfaction. Eric Anicich and Dart Lindsley argue that reimagining work as a product not only addresses the disengagement and dissatisfaction rampant in the workforce but also aligns employees’ needs with organizational goals.- Reproduced
https://hbr.org/2024/11/reimagining-work-as-a-product
| Item type | Current location | Call number | Vol info | Status | Date due | Barcode |
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Articles
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Indian Institute of Public Administration | 102(6), Nov-Dec, 2024: p.61-65 | Available | AR133983 |
Is there a better way to approach the employee experience? The authors challenge traditional paradigms by proposing that work be viewed as a product employers offer to employees. Drawing on the jobs to be done theory, they suggest that employees “hire” their jobs to fulfill specific needs, much as customers choose products. This perspective shifts the focus from maximizing productivity to something akin to customer satisfaction. Eric Anicich and Dart Lindsley argue that reimagining work as a product not only addresses the disengagement and dissatisfaction rampant in the workforce but also aligns employees’ needs with organizational goals.- Reproduced
https://hbr.org/2024/11/reimagining-work-as-a-product
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