Cacaphones in the contemporary chorus about change at public worksites as contrasted with some straight talk from a planned change perspective
By: Golembiewski, Robert T.
Contributor(s): Sun, Ben-Chu | Vigoda, Eran.
Material type:
ArticlePublisher: 2002Description: 111-37.Subject(s): Public administration
In:
International Journal of Public AdministrationSummary: The new public management (henceforth NPM) has coalesced into a movement in a short period of time, virtually worldwide. Thus, inter alia, we hear about the allegedly-new focus on the "customers" of public services, which are to be provided by "public intrapreneurs" as well as by cadres of employees at all levels who are "empowered." And so on and on-through the conventional organizational litany including cross training, total quality, performance measurement, and eventuating in strategic planning. These emphases make for a pleasing, even convincing, organizational libertto. - Reproduced.
| Item type | Current location | Call number | Vol info | Status | Date due | Barcode |
|---|---|---|---|---|---|---|
Articles
|
Indian Institute of Public Administration | Volume no: 25, Issue no: 1 | Available | AR53311 |
The new public management (henceforth NPM) has coalesced into a movement in a short period of time, virtually worldwide. Thus, inter alia, we hear about the allegedly-new focus on the "customers" of public services, which are to be provided by "public intrapreneurs" as well as by cadres of employees at all levels who are "empowered." And so on and on-through the conventional organizational litany including cross training, total quality, performance measurement, and eventuating in strategic planning. These emphases make for a pleasing, even convincing, organizational libertto. - Reproduced.
There are no comments for this item.