Strategy in an era of abundant expertise: How to thrive when AI makes knowledge and know-how cheaper and easier to access
By: Yerramilli-Rao, Bobby Corwin, John Li, Yang and Lakhani, Karim R
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Material type: 
BookPublisher: Hayward Business Review Description: 103(2), Mar-Apr, 2025: p.72-81.
In:
Hayward Business ReviewSummary: We are at an early stage in the AI era, and the technology is evolving extremely quickly. Providers are rapidly introducing AI “copilots,” “bots,” and “assistants” into applications to augment employees’ workflows. Examples include GitHub Copilot for coding, Service¬Now Now Assist to improve productivity and efficiency, and Salesforce’s Agentforce for everyday business tasks. These tools have been trained on a wide range of data sources and possess expansive expertise in many domains. The level of expertise in these tools is still growing rapidly while the cost of accessing it is decreasing. In the relatively near future, more-advanced “AI agents,” equipped with greater capability and broader expertise, will be operating on behalf of users with their permission. Companies that take advantage of AI’s benefits will be able to conduct business more efficiently, innovate more nimbly, and grow with sharpened vision and focus.- Reproduced
https://hbr.org/2025/03/strategy-in-an-era-of-abundant-expertise
| Item type | Current location | Call number | Vol info | Status | Date due | Barcode |
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Articles
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Indian Institute of Public Administration | 103(2), Mar-Apr, 2025: p.72-81 | Available | AR135595 |
We are at an early stage in the AI era, and the technology is evolving extremely quickly. Providers are rapidly introducing AI “copilots,” “bots,” and “assistants” into applications to augment employees’ workflows. Examples include GitHub Copilot for coding, Service¬Now Now Assist to improve productivity and efficiency, and Salesforce’s Agentforce for everyday business tasks. These tools have been trained on a wide range of data sources and possess expansive expertise in many domains. The level of expertise in these tools is still growing rapidly while the cost of accessing it is decreasing. In the relatively near future, more-advanced “AI agents,” equipped with greater capability and broader expertise, will be operating on behalf of users with their permission. Companies that take advantage of AI’s benefits will be able to conduct business more efficiently, innovate more nimbly, and grow with sharpened vision and focus.- Reproduced
https://hbr.org/2025/03/strategy-in-an-era-of-abundant-expertise
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