Tensions in digital transformation: How prototype work links the temporary and the permanent
By: Sun, Yunchen and Tell, Fredrik
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Material type: 
BookPublisher: Project Management Journal Description: 56(3), Jun, 2025: p.358-374.Subject(s): Change projects, Digital artifacts, Digital transformation projects, Digitalization, Organizational responses, Temporary organization, Transition
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Project Management JournalSummary: Digital transformation projects often fail due to tensions that emerge between temporary project teams set to design digital transformation and the permanent organization where digital transformation is to be executed. As a potential organizational response to such tensions, we introduce the notion of prototype work; in other words, the actions and interactions facilitated by making prototypes. Through a real-time longitudinal study of a digital transformation project in a Swedish manufacturing firm we specify prototype work, addressing strategic tensions, temporal tensions, and cross-functional tensions at different loci of temporary–permanent interfaces and, in turn, how both temporary and permanent organizations are transitioned.- Reproduced
https://journals.sagepub.com/doi/full/10.1177/87569728241278661
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Articles
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Indian Institute of Public Administration | 56(3), Jun, 2025: p.358-374 | Available | AR137041 |
Digital transformation projects often fail due to tensions that emerge between temporary project teams set to design digital transformation and the permanent organization where digital transformation is to be executed. As a potential organizational response to such tensions, we introduce the notion of prototype work; in other words, the actions and interactions facilitated by making prototypes. Through a real-time longitudinal study of a digital transformation project in a Swedish manufacturing firm we specify prototype work, addressing strategic tensions, temporal tensions, and cross-functional tensions at different loci of temporary–permanent interfaces and, in turn, how both temporary and permanent organizations are transitioned.- Reproduced
https://journals.sagepub.com/doi/full/10.1177/87569728241278661
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