Critical factors of mobile payment usage in the unorganized retail sector in Kerala
By: Kumar, Nisha K. and Yadav, Anitha S
.
Material type: 
BookPublisher: Vikalpa: The Journal for Decision Makers Description: 50(4), Oct-Dec, 2025: p.351-388.Subject(s): Digitalization, Digital payments, Unorganized retailers, Technology acceptance model
In:
Vikalpa: The Journal for Decision MakersSummary: Mobile payment is gaining prominence worldwide, from consumers to vendors as a substitute to using money, debit or credit cards. This study intends to examine the significant and insignificant factors determining actual usage of m-payments among the unorganised retail vendors. The data was collected from 281 vendors using a structured questionnaire and SEM analysis explained 64.8% of actual usage. The study found that certain psychological beliefs and sentiments of vendors hinders the m-payment adoption. For researchers this study would provide a much deeper understanding of vendor adoption model as mostly all the studies have focused on customer adoption model.- Reproduced
https://journals.sagepub.com/doi/full/10.1177/02560909251357663?_gl=1*1yde9s0*_up*MQ..*_ga*MTk2NTMzOTAwMi4xNzczOTg2NDE0*_ga_60R758KFDG*czE3NzM5ODY0MTQkbzEkZzEkdDE3NzM5ODY4NTAkajYwJGwwJGgyMDc5MjE3NzA4
| Item type | Current location | Call number | Vol info | Status | Date due | Barcode |
|---|---|---|---|---|---|---|
Articles
|
Indian Institute of Public Administration | 50(4), Oct-Dec, 2025: p.351-388 | Available | AR138345 |
Mobile payment is gaining prominence worldwide, from consumers to vendors as a substitute to using money, debit or credit cards. This study intends to examine the significant and insignificant factors determining actual usage of m-payments among the unorganised retail vendors. The data was collected from 281 vendors using a structured questionnaire and SEM analysis explained 64.8% of actual usage. The study found that certain psychological beliefs and sentiments of vendors hinders the m-payment adoption. For researchers this study would provide a much deeper understanding of vendor adoption model as mostly all the studies have focused on customer adoption model.- Reproduced
https://journals.sagepub.com/doi/full/10.1177/02560909251357663?_gl=1*1yde9s0*_up*MQ..*_ga*MTk2NTMzOTAwMi4xNzczOTg2NDE0*_ga_60R758KFDG*czE3NzM5ODY0MTQkbzEkZzEkdDE3NzM5ODY4NTAkajYwJGwwJGgyMDc5MjE3NzA4
There are no comments for this item.