Indian Institute of Public Administration

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CRM: a tool for competitive advantage

By: Pandit, Ajay.
Contributor(s): Saini, A.K.
Material type: materialTypeLabelArticlePublisher: 2002Description: p.99-105.Subject(s): Management In: Productivity
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Articles Articles Indian Institute of Public Administration
Volume no: 43, Issue no: 1 Available AR54859

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